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Construction by the Numbers

Public-source statistics and homeowner interpretation for residential construction risk.

FTCBBBCFABLS

Statistics Do Not Replace Judgment

Statistics are not included to imply that most contractors are dishonest. They are included to show why homeowners should document scope, verify contractors, understand terms, and obtain owner-side advice before signing.

What the Numbers Tell Us

6.5 Million Reports

FTC Consumer Sentinel received 6.5 million consumer reports in 2024.

81,925 Complaints

FTC data cited by Forbes Advisor reported 81,925 home improvement-related complaints in 2024.

$1,800 Median Loss

BBB data cited in 2024 reporting placed the median loss for home improvement scams around $1,800.

Source Notes

SourceUsed ForURL
FTC Consumer Sentinel Network Data Book 20246.5 million consumer reports in 2024https://www.ftc.gov/reports/consumer-sentinel-network-data-book-2024
BBB Scam Tracker Risk Report 2024Scam reporting and consumer risk contexthttps://bbbmarketplacetrust.org/wp-content/uploads/2025/02/2024-RiskReport-US.pdf
Consumer Federation of America 2024 Complaint SurveyHome improvement complaint category definitionhttps://consumerfed.org/reports/consumer-complaint-survey-report-2024/
BLS Business Employment DynamicsBusiness survival and construction establishment survival contexthttps://www.bls.gov/opub/ted/2024/34-7-percent-of-business-establishments-born-in-2013-were-still-operating-in-2023.htm